Waiver / FAQ

Waiver: https://tinyurl.com/MgcWaiver - **Waiver must be filled out and submitted, NO exceptions!  

Cancellations and Refunds: All cancellations must be requested via email or phone, at least 7 days prior to cart drop off date for a full refund. Cancellations made less than 7 days in advance will receive a 50% refund. Less than 3 days, no refunds will be given unless the unit is re-rented.

Parking: OKI now has paid parking at beach access points, and unfortunately we were unable to secure season passes. It’s very new to us as well and we are working on a more sustainable solution for next season. More info here: https://www.oakislandnc.gov/residents-visitors/parking-information *Please note: ALL non-equipment related traffic citations (not paying for parking, parking in a restricted area) are your responsibility.

More LSV info (please read):https://www.oakislandnc.gov/government/police-department/golf-cart-low-speed-vehicle-lsv-operation

Delivery: Based on the standard check-in time of 4pm Saturday, your cart will likely be parked, charged and ready to go when you arrive at your vacation destination. If it has not been delivered yet, we ask that you have patience as we try to get all LSVs delivered by 6pm Saturday. In the unlikely event that we are running past 6pm, we will call you with an ETA. Thank you for your patience and understanding! If you have a special delivery or pickup request, please let us know asap.

***NOTICE: DO NOT DRIVE YOUR GOLF CART IN THE RAIN OR THROUGH STANDING WATER. DOING SO MAY SHUT THE CART DOWN AND REQUIRE DRYING OUT FOR SEVERAL DAYS BEFORE IT CAN BE USED AGAIN. THESE ARE ELECTRIC CARTS AND THE COMPONENTS CANNOT TAKE ON HEAVY WATER. IF YOU DRIVE THROUGH HEAVY RAIN OR STANDING WATER AND THE CAR SHUTS DOWN, YOU WILL NOT BE REIMBURSED FOR MISSED TIME!***